HOUSE OF HER RETREAT

Privacy Policy

Last updated: 9 October 2026

Who we are

This website is run by NrXIII, trading as MissV, based in Hillegom, the Netherlands (Chamber of Commerce no. 88019179). NrXIII decides how and why your personal data is used, which makes us the data controller under the GDPR.

Your privacy matters to us, especially given the personal nature of the work we do. If you have any question about your data, email us at info@yesmissv.nl.

What personal data we collect

We only collect what we need to stay in touch with you and to deliver what you signed up for.

  • Name and email address, when you sign up for the newsletter, a free resource or an account
  • Purchase details, such as your name, email, billing address and what you bought. Card details are handled by our payment provider; we never see your full card number
  • Your messages, when you contact us through the contact form or by email
  • Coaching intake information, such as your background, relationship situation, what you hope to explore, your boundaries and relevant experiences
  • Website usage data, such as pages visited and links clicked, but only if you accept analytics cookies

Why we use your data

Every use of your data has a legal basis under the GDPR.

What we do Legal basis
Send the newsletter and free resources you asked for Your consent, which you can withdraw with one click in any email
Deliver programmes, workshops, retreats and coaching you booked Performance of our agreement with you
Keep invoices and bookkeeping records Legal obligation under Dutch tax law
Reply to your messages Our legitimate interest in answering you
Prepare and guide your coaching through the intake Your explicit consent (see below)
Understand how visitors use the website Your consent via the cookie banner

We never sell your data, and we never use it for purposes other than these.

Sensitive information you share with us

What you share in a coaching intake can say something about your sex life, and sometimes your health. The GDPR treats this as a special category of personal data, and so do we.

  • We only process this information with your explicit consent, which we ask for before the intake
  • We only ask for what we need to prepare and guide your coaching
  • We use it for nothing else, and we never share it with anyone outside our trusted service providers listed below
  • You can withdraw your consent at any time by emailing info@yesmissv.nl. We will then delete the information, although this may mean we can no longer continue the coaching

Whatever you share stays between us.

Who we share your data with

We work with a small number of trusted service providers. They process your data only on our behalf and under data processing terms.

Provider What they do for us
Kajabi Hosts our website, forms, online programmes, emails and video sessions
Stripe (via Kajabi Payments) Processes payments securely
Google Email (Gmail) and, with your consent, website analytics (Google Analytics)
Cookie Script Records your cookie choices

Some of these providers are based in the United States. When your data leaves the European Economic Area, it is protected by safeguards approved by the European Commission, such as Standard Contractual Clauses or the EU US Data Privacy Framework.

We only share data with others when the law requires it, for example with the Dutch tax authorities.

Cookies and analytics

We only use analytics cookies after you say yes in the cookie banner.

  • Necessary cookies make the website work, for example to keep you logged in or to complete a purchase. These are always on
  • Analytics cookies (Google Analytics) help us see which pages are visited and which links are clicked, so we can improve the website. These only run with your consent

You can change your choice at any time through the cookie settings on the website.

Links to other websites

Some links on our website take you elsewhere, for example to Hipsy for event tickets or to Spotify for the Tea with MissV podcast. Those platforms have their own privacy policies, and we are not responsible for how they handle your data. We may see that a link was clicked, but only if you accepted analytics cookies.

How long we keep your data

We keep your data no longer than we need it.

Data How long
Newsletter subscription Until you unsubscribe
Purchase and invoice records 7 years, as required by Dutch tax law
Coaching intake information Up to 2 years after your last session, or sooner if you ask us to delete it
Messages via the contact form or email Up to 1 year after our last contact
Analytics data 14 months

Your rights

You stay in control of your data. You have the right to:

  • See which data we hold about you
  • Have incorrect data corrected
  • Have your data deleted
  • Limit or object to how we use your data
  • Receive your data in a format you can take elsewhere
  • Withdraw your consent at any time

Email info@yesmissv.nl to use any of these rights. We reply within one month. If you feel we have not handled your data properly, you can file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

Security, changes and contact

We protect your data with secure, password protected systems and limit access to what is strictly needed.

We may update this policy when our work or the law changes. The date at the top always shows the latest version.

Questions? Email info@yesmissv.nl.

NrXIII, trading as MissV · Hillegom, the Netherlands · Chamber of Commerce no. 88019179